Summary
Atlas can use Web search when a user asks a clear question about an entity, document, shipment, supplier, or trade lane. The tool result is meant to support a decision: verify a fact, narrow a risk, open a related record, or decide what evidence to collect next.
Before you begin
Sign in at app.atlasverified.ai.
Steps
Open the dashboard Atlas chat surface from Atlas chat for web and deep research tools.
Start or resume a conversation (CH-001).
Send a clear request, for example:
Web search: describe your entity, document, or ID in the first message.
Review Atlas's reply, citations, and any record cards.
Open linked shipments or suppliers from the response when offered.
Expected result
Atlas returns an answer with tool citations relevant to Web search in Atlas (Tavily), and you can act on linked records.
Tips
Ask follow-up questions in the same thread to narrow results.
Keep the related shipment, supplier, document, or organization open while you work.
Common issues
Wrong organization — Switch in the header (AT-008).
Persistent errors — See Troubleshooting (TS-012) or category TS articles.
Related articles
TR-002
TR-003
TR-004