Atlas Verified

Troubleshooting steps tie to support contacts (GS-010 / TS-012) and telemetry you can paste into tickets.

Sign in at <a href="https://app.atlasverified.ai" rel="nofollow noopener noreferrer" target="_blank">app.atlasverified.ai</a>.

- Sign in at <a href="https://app.atlasverified.ai" rel="nofollow noopener noreferrer" target="_blank">app.atlasverified.ai</a>.

Capture context — Note org id from OrgSwitcherPill, approximate time, browser, and failing route (<code>?panel=</code> values).

Retry safely — Clear stale dashboard state (TS-011), refresh Billing for usage discrepancies (TS-005), or resend verification (TS-006).

Upload failures — For TS-004 compare file type against chat attachment limits and watch Staged for upload errors.

1. Capture context — Note org id from OrgSwitcherPill, approximate time, browser, and failing route (<code>?panel=</code> values).
2. Retry safely — Clear stale dashboard state (TS-011), refresh Billing for usage discrepancies (TS-005), or resend verification (TS-006).
3. Upload failures — For TS-004 compare file type against chat attachment limits and watch Staged for upload errors.

You finish Upload errors and supported file types with the outcome described in the steps above (saved record, sent email, or updated status in the UI).

Atlas chat (<code>atlas-chat.tsx</code>) shows Staged for upload for attachments, toast is ready for analysis after documen

- Atlas chat (<code>atlas-chat.tsx</code>) shows Staged for upload for attachments, toast is ready for analysis after documen

Wrong organization — Switch org from the workspace header pill (AT-008).

Upgrade overlay — See BC-011 and your Billing tab.

- Wrong organization — Switch org from the workspace header pill (AT-008).
- Upgrade overlay — See BC-011 and your Billing tab.

Upload errors and supported file types

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Upload errors and supported file types

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